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computer repair tips & tools
Here are some common computer problems you may run into during the course of your normal computing activities, and some suggested solutions!
- You have a computer problem
Contact ABCD Computers. ABCD Computers is always happy to offer free email and phone
consultations to help get up an running as quickly as possible. Feel free to call, even if you suspect you already know the answer to your
problem - a second opinion never hurts, especially if it's free!
- Your computer is running very slowly
One of the most common effects of low RAM (system memory) is slow performance - your computer is trying to load too much information into
memory, and doesn't have enough room, so it has to store some of this information on the hard drive, which is much slower than accessing it
in RAM directly. RAM is a fairly inexpensive system upgrade, so adding more is a cheap method of troubleshooting this problem. Other problems
that can decrease system performance include virus or spyware infections, hardware malfunction, and hard drive fragmentation. There are tools
included in Windows to defragment your hard drive. Virus protection (such as Norton Antivirus)
prevents, and can usually remove virus infection. Spyware is usually a little harder to remove and prevent, although there are some excellent
tools (such as Spybot Search & Destroy) that can help you with this rampant problem. When all
else fails (and in the case of hardware malfunction) seek the assistance of a professional.
- Your computer refuses to "boot"
There are many problems that fall into this category. Sometimes, a computer does not even seem to power on - check to make sure that it is
plugged in, and that the power supply switch (or any power strip) on the back of the computer is not in the off (0 vs |) position. Many people
have also forgotten to remove a floppy disk from the floppy drive, and this can prevent computers from booting (sometimes a CD left in the
CD-ROM drive, or a USB device, such as a keychain hard drive will have the same effect). If these tips do not resolve your problem, then you
should consult a professional.
- You can't access the Internet
Modem-users (dialup) should check to make sure that the dialup access number is correct. High-speed users (cable modem, DSL) should follow
the steps to make sure that their equipment is functioning correctly. Everyone should always check to make sure that cables are plugged into
the correct positions!
- Your computer is making strange sounds
Get this checked out right away! Do not let it progress! Sometimes, the problem is simple, such as a fan that needs to be replaced (this is
also a cheap fix). Sometimes, the problem is more complicated, such as a CD-ROM or DVD-ROM drive that is beginning to fail. Very often,
however, the problem is more serious, and indicates a failing hard drive - you know, the place where you save all your documents (that we
all usually forget to back up!). Letting these problems go unresolved, even if they are cheap fixes at the moment, guarantees that they
will turn into big problems down the road.
- You get a lot of popups, or your computer behaves erratically - slowing down from time to time, randomly closing windows or deleting files
You probably are infected with a virus or spyware (and it is debatable which is worse). See the Useful Software section of this Help Center for links to
software that can help alleviate these problems. When all else fails, contact your friendly computer
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